DMS Central | Your Dealership Management System Resource | Auto/Mate
11Dec/140

Mike Esposito Interviewed by Car Biz Today

 

Auto/Mate has been voted a "Best Places to Work" five years in a row! In this interview, Mike Esposito discusses why employee happiness is a pre-requisite to customer loyalty and gives tips on how to hire the right person for your company culture.

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8Dec/140

Auto/Mate Adds Rates, Residuals and Rebates to Desk/Mate, Providing Auto Dealers with Instant Incentive Information

Latest News

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – December 8th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the addition of rates, residuals and rebates information to its Automotive Management Productivity Suite (AMPS®) Desk/Mate module. Dealerships that use Auto/Mate's desking solution now have access to real-time lease rates, residuals, manufacturer incentives and other rebate information, enabling F&I managers to quickly and accurately work the best possible deal for their customers.

 

"It's difficult to keep track of the many OEM incentive programs, expiration dates and to know which rebate or combination of rebates will be allowed or rejected," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "With Desk/Mate, all you have to do it select the vehicle you're working and all the scenarios are presented in a visually appealing and easy to understand format."

 

Desk/Mate automatically organizes and optimizes the best combination of incentives that can be stacked to give both F&I managers and customers the best possible scenario. It sorts through the various affinity, military, first-time and college grad programs available, and disallows any incompatible programs from consideration.

 

Having the latest interest rate data in a desking system can save dealers valuable time and money. If a manufacturer advertised lease rate is .00064 and the contract arrives with .00063, it may be rejected and sent back to the dealership. Desk/Mate is automatically populated with real-time data drawn from AIS Rebates, the industry leader in rebate and incentive management.

 

Desk/Mate also displays a menu of all financial institutions that a dealer does business with, including payment and gross information for available terms. Auto dealers benefit by seeing all payment options based on the various deal transaction scenarios, using manufacturer rates, bank retail financing, manufacturer supported leases, and more.

 

The AMPS Desk/Mate module allows sales managers to easily compare multiple retail, lease and balloon payment options; as well as multiple vehicle choices for the customer, displayed side-by-side. Desk/Mate is fast, flexible and easy to use, increasing productivity and profitability in the sales department.

 

To see a demonstration, visit Auto/Mate at Booth #3310N at the NADA 2015 Convention & Expo. Schedule your appointment at http://www.automate.com/nada.php

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

 

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18Nov/140

Take Our Survey for a Chance to Win $400!

Mobile Tablet Usage

Auto/Mate Dealership Systems is conducting a survey on the usage of mobile tablets in auto dealerships. How many of you are using mobile tablets in the sales process, in the F&I process and in fixed ops? We would like to find out and we appreciate your input!

 

We're inviting all auto dealer personnel to participate. Participants who complete the survey will be entered into a random drawing to win a $400 Visa gift card. In less than ten minutes--or the time it takes to finish your cup of coffee--you could be entered to win!

 

The survey is being conducted by an outside party. Your responses and contact information will remain anonymous. Just click on this link to get started: https://www.surveymonkey.com/s/MUQ414DMSC

 

 

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17Nov/140

Auto/Mate Completes Integration of its Dealership Management System with BMW of North America, LLC

Latest News

ALBANY, N.Y. – November 17th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that it has completed integration of its dealership management system, Automotive Management Productivity Suite (AMPS), with BMW of North America's (BMWNA) DMS Data Transfer system. BMW dealers using Auto/Mate's DMS can now enjoy seamless bi-directional information exchange with BMWNA.

 

“Having a fully integrated solution will save BMW dealers both time and money as it speeds up daily processes and eliminates loss of data, redundant data entry and other inefficiencies," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems.

 

Auto/Mate has completed integration of the following qualified interfaces with BMWNA's DMS Data Transfer system:

 

  • Retail Delivery Reporting (RDR)
  • Vehicle Inventory Download
  • Financial Statements
  • Fixed Ops: Service Appointments, Monthly Workshop Report, Parts Invoice Shipment, Parts Inventory, Parts Activity, Parts Disposition, Parts Orders and Returns, Parts Invoices and Warranty Repair Orders.

 

Auto/Mate's DMS is the ideal solution for single and group franchise dealerships. For more information call Auto/Mate at 877-340-2677.

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

 

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13Nov/140

What Makes a Good Company Great? Taking a Long Term View.

 

 

 

Mike Esposito, President and CEO of Auto/Mate, is passionate about leadership and management principles. In this video he explains the importance of taking a long term view instead of focusing on short term profits. www.automate.com

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3Nov/140

Auto/Mate Honored As One of The “Best Places to Work” Fifth Year In A Row By The Albany Business Review

BPTW2014

ALBANY, N.Y. – November 3rd, 2014 –Auto/Mate Dealership Systems (http://www.automate.com) has been honored as one of the thirty “Best Places to Work” in New York State’s Capital region by the Albany Business Review. It is the fifth year in a row that Auto/Mate has received the distinction.

 

"After five years we don't take this award for granted. We continue to work hard to create an environment where people really want to come to work and enjoy themselves while being productive," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "I firmly believe that how happy your employees are directly impacts how loyal your customers are and ultimately how successful your company can be."

 

The Albany Business Review honors just 30 companies each year with the “Best Places to Work” awards. The business journal partners with Quantum Workplace, a Nebraska based research firm, to conduct anonymous employee engagement surveys at nearly 125 companies in the region.  The companies with the highest scores are recognized.

 

“We only hire people who are a good fit for our company culture and who we believe personify our core values,” said David Druzynski, Auto/Mate’s Director of Human Resources. "The employee survey results provide us with important feedback so we know how we're doing and if we're continuing to meet our goals for creating a great workplace."

 

In addition to mentoring, career growth opportunities and a choice of health, life and supplemental insurance plans, Auto/Mate offers the following perks to its employees:

  • The Body/Shop: in office gym
  • Tuition reimbursement
  • Casual dress work environment
  • Wellness program
  • Discounted pet insurance, cell phone plans, home and auto insurance
  • Discounted new car purchases and auto maintenance
  • Employee outings to carnivals, amusement parks, wine tours & more
  • Bagel Thursdays, Cupcake trucks and more!
  • Paid time off for volunteering

The “Best Places to Work” winners will receive their awards at a special luncheon on Friday, December 5th at the Troy Hilton Garden Inn.

For information on career opportunities with Auto/Mate, contact David Druzynski at (877) 340-2677 or visit http://www.automate.com/careers.php

BPTW2014 Auto/Mate Honored As One of The “Best Places to Work” Fifth Year In A Row By The Albany Business Review

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

 

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27Oct/140

Auto/Mate Announces the Successful Completion of First Annual User Summit for Auto Dealers

Latest News

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – October 27th, 2014 –Auto/Mate Dealership Systems (http://www.automate.com) announced the successful completion of its first annual User Summit for auto dealers. Dealers and managers from around the country attended the summit on September 19th in Albany, NY. The User Summit was designed for Auto/Mate's dealer clients to learn the newest features of Auto/Mate's dealership management system (DMS), as well as best practices for implementing new technologies into dealership processes. Additionally, attendees enjoyed networking with peers and fellow Auto/Mate users.

 

"It was really nice to have so many of our customers in one place and to get their feedback and input on various aspects of our software," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "The Town Hall meeting that we hosted was very informative and we came away with a greater understanding of our clients' needs than we could get in any other way."

 

The two most popular sessions were the 'New Feature Announcements' which gave an overview of the new desking, dispatch, Open/Mate integrations, data security features and more; and the 'Rockin 101' features overview

 

"I was very happy to see the new improvements with accounting and payroll...I found the whole seminar to be very informative and I was excited to hear about the new improvements. I am glad I went and appreciate all the hard work everyone put into it," said Melissa LeVasseur, Controller with Don Reid Ford in Maitland, FL.

 

"It was worth the trip from Ashland, Ohio! It's obvious that Auto/Mate is working for their dealers...and their dealers' workflow and efficiency in mind. It was nice to hear what's coming in the near future and to talk with other dealers about their use of Auto/Mate, and to talk directly with Auto/Mate staff. Finally I can put faces to the voices I've talked with on the phone. Thanks for this opportunity," said Mark Everly, Controller with the Donley Auto Group in Ashland, OH.

 

Sponsors of Auto/Mate's User Summit included 700 Credit, DealerSocket, Total Customer Connect, MOC1, OneView, Great America, Inland Associates, TimeHighway, Route One, ELeadOne, DealerBaby and Business Partners Forms & Systems.

 

For more information on attending or sponsoring the User Summit in 2015, contact Jessica Joralemon, Manager of Events & Marketing Communications, with Auto/Mate at 518-371–4331.

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

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20Oct/140

Auto/Mate Integrates DMS with etfile Document Management System, Streamlining Auto Dealer Workflow

Latest News

ALBANY, N.Y. – October 20th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with etfile's electronic document management solution. Auto dealerships using the etfile document imaging, filing & retrieval system can now receive deals from F&I and Repair Orders (RO's) from service, via real-time delivery from Auto/Mate's DMS. The integration also allows dealers to identify all documents that were not scanned on a given day.

 

"Auto dealers can create hundreds of documents on a daily basis, and if they're using an electronic filing system the ability to retrieve documents out of their DMS in a timely manner is critical to increasing efficiencies," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems.

 

"Partnering with Auto/Mate will allow hundreds of dealerships to take advantage of the benefits associated with our document management system, which include saving thousands of dollars per month in productivity as well as greater accuracy than a human filing papers in drawers," said Mark Linton, President of etfile.

 

etfile's Enterprise Content Management solutions provide auto dealers with a competitive advantage around customer service and efficient dealership management. Using automated workflows of document scanning and electronic retrieval to create a “paperless” environment helps to streamline the management of parts and repair orders, invoices, and sales paperwork. It also enables dealership employees to instantly retrieve information so they can answer inquiries from partners and customers.

 

Auto/Mate's dealership management system, Automotive Management Productivity Suite (AMPS), is a comprehensive solution offering robust functionality for any size dealership or auto group, advanced reporting capabilities, along with the best customer service in the industry. For more information visit www.automate.com.

 

About etfile

etfile is a leading provider of custom integrated, electronic document imaging, filing and retrieval systems offering superior price and performance and comprehensive service and support. Our product portfolio features both client/server and cloud-based content management and automated workflow management software solutions designed to easily scale to the needs of enterprises of all sizes and small-to-medium businesses in all industries. For more information visit www.etfile.com

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate received the "Highest Rated DMS for Customer Satisfaction” in 2012 and 2013 in the annual Driving Sales Dealer Satisfaction Awards.

 

This is a testament to the more than 900 years of Auto/Mate employees' combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning their customers' business each and every month, which is why they require no long-term contracts, free software upgrades for life and free training for life. For more information visit www.automate.com, follow them on Twitter @AutoMateDMS and subscribe to their blog at http://blog.automate.com.

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13Oct/140

Auto/Mate Announces Final Integration of Dealership Management System with Nissan’s DCS

Latest News

ALBANY, N.Y. – October 13th, 2014 – Auto/Mate Dealership Systems (www.automate.com) announced today the final integration of its dealership management system (DMS) with Nissan's dealer communications system (DCS). The completed integration means that 100 percent of Nissan dealers using Auto/Mate's DMS are now able to communicate seamlessly with their manufacturer in parts, service, sales and accounting.

"We are pleased to be one of the DMS vendors approved by Nissan," said Mike Esposito, President and CEO of Auto/Mate. "Nissan dealers can benefit from having more DMS vendors to choose from, as well as the ability to choose virtually any third-party vendor using open standards for integration. More choices lead to more competition and overall lower costs for dealers."

 

Nissan's DCS is the electronic pipeline through which the factory and dealers exchange data on sales, inventory, service, parts, warranty claims and other sales and operating functions. Key integration points enable exchange of the following information:

 

Fixed Ops

• Parts inventory/shipper/order/return/master information

• Repair Order data

• Warranty Labor Time Guide

• Special service vehicle campaign

• Customer updates

• Service Appointments to Nissan

• National service history vehicle and customer search to and from Nissan

 

F&I Sales

• Vehicle inventory adjustment: inbound/outbound

• Retail delivery report

• Credit contracts

• Customer updates

 

Accounting

• Financial statements

• Warranty payments

• Customer Updates

 

Auto/Mate's DMS is user friendly, comprehensive dealership management system with more than 20 integrated modules to help dealers manage their business. It supports an unlimited number of users, workstations and printers, and can be implemented in any size dealership or auto group. For more information visit Auto/Mate's solutions page.

 

About Auto/Mate

 

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

 

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6Oct/140

Auto/Mate Becomes First DMS Vendor to Replace Infinitinet and Integrate with Infiniti’s New DCS

ALBANY, N.Y. – October 6, 2014 – Auto/Mate Dealership Systems (www.automate.com) announced today that it has become the first dealership management system (DMS) vendor to successfully install a new Infinitinet system, which replaces the legacy Infinitinet AS400 DMS and provides integration to Infiniti’s new Dealer Communications System (DCS). Infiniti dealers using Auto/Mate's DMS now enjoy a seamless communication path with their manufacturer and unparalleled flexibility to adopt third party applications.

 

Infiniti dealers have relied exclusively on the legacy Infinitinet for their DMS and DCS requirements since 1989. Auto/Mate has blazed the trail to complete development, testing, and installation of the new Infinitinet, which will enable sunset of the legacy Infinitinet architecture.

 

"We have been working closely with Infiniti to ensure that the migration to the new Infinitinet utilizing the Auto/Mate DMS proceeds smoothly, and additionally that the rollout of their new DCS goes flawlessly," said Mike Esposito, President and CEO of Auto/Mate. "We are excited to be leading the effort to enable Infiniti dealers to migrate to the new Infinitinet and believe that the Auto/Mate DMS in combination with Infiniti’s new DCS provides the benchmark for reliability and functionality at a compelling price point."

 

Gregory Infiniti in Libertyville, IL was the first dealership to benefit from the integration of Auto/Mate's DMS with Infiniti's new DCS. "Transitioning all our data from our old DMS to a new DMS was a daunting task, but Auto/Mate helped make the process manageable and overall it went more smoothly than I expected it would be," said Greg Mauro, President of Gregory Infiniti.

 

 

Infiniti's new DCS is the electronic pipeline through which the factory and dealers exchange data on sales, inventory, service, parts, warranty claims and other operating functions. Key integration points enable exchange of the following information:

 

Fixed Ops

• Parts inventory/shipper/order/return/master information

• Repair Order data

• Warranty Labor Time Guide

• Special service vehicle campaign

• Customer updates

• Service Appointments to Infiniti

• National service history vehicle and customer search to and from Infiniti

• Parts Activity

• ASR Parts Orders

• Parts ASR Stocking Guide

• ASR Parts Return

 

F&I Sales

• Vehicle inventory adjustment: inbound/outbound

• Retail delivery report

• Credit contracts

• Customer updates

 

Accounting

• Financial statements

• Warranty payments

• Customer Updates

 

 

Auto/Mate's DMS is a user friendly, comprehensive dealership management system with more than 20 integrated modules to help dealers manage their business. It supports an unlimited number of users, workstations and printers, and can be implemented in any size dealership or auto group. For more information visit Auto/Mate's solutions page.

 

 

About Auto/Mate

 

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Auto/Mate's Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate received the "Highest Rated DMS for Customer Satisfaction” in 2012 and 2013 in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate's employees have more than 900 years combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning their customers' business each and every month, which is why they require no long-term contracts and provide free software upgrades and training for life. For more information visit www.automate.com, follow them on Twitter @AutoMateDMS and subscribe to their blog at http://blog.automate.com.

 

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